Privacy Policy

Last updated: 13 May 2026

This Privacy Policy explains how Upskillist AI Limited, trading as Ambition AI, collects, uses, shares and protects personal data across all our services, including Kairo (our AI-powered mentor and progress platform), ambition.world (our company website), kairo.ai (our product website), and any future products or services operated by Ambition AI.

Please read this Privacy Policy carefully. It should be read together with our Terms of Service and Cookie Policy.

1. Introduction

This Privacy Policy applies to personal data we collect and process through:

kairo.ai (our product website);
ambition.world (our company website);
the Kairo web app;
the Kairo mobile app;
Kairo AI features;
account registration and onboarding;
free, preview, waitlist, trial and paid subscription experiences;
video, audio, text, guides, breakdowns, how-tos, Upshots (our short-form vertical video content) and other content;
emails, push notifications, SMS, WhatsApp, in-app messages and other communications, where used;
customer support, billing support and privacy requests;
surveys, feedback, research and user testing;
cookies, pixels, analytics and similar technologies;
cookies, pixels, analytics and similar technologies;
any other service that links to this Privacy Policy.

In this Privacy Policy:

“Kairo” means the AI-powered product, platform, website, web app, mobile app, content, features, communications and related services made available by us.
“Ambition”, “we”, “us” or “our” means Upskillist AI Limited, trading as Ambition AI, unless stated otherwise.
“you” or “your” means the person using Kairo, visiting our websites, communicating with us, joining a waitlist, creating an account, starting a trial or purchasing a subscription.
“personal data” means information that identifies you or can reasonably be linked to you.

2. Who We Are / Data Controller

For the purposes of data protection laws, the controller of your personal data is:

Upskillist AI Limited, trading as Ambition AI
26/27 Pembroke Street Upper
Dublin 2
D02 X361
Ireland

Registered company number: 803098
General support: support@ambition.world
Data protection requests: privacy@ambition.world

As controller, we decide why and how personal data is collected and used in connection with Kairo and Ambition.

You can contact us at privacy@ambition.world if you have questions about this Privacy Policy, your personal data, your privacy rights or how Kairo uses your information.

3. Scope of This Privacy Policy

This Privacy Policy explains how we process personal data when you:

visit kairo.ai or ambition.world;
create or use a Kairo account;
join a waitlist;
start a free trial;
purchase or manage a subscription;
use Kairo AI features;
interact with Kairo through chat, prompts, onboarding, plans, recommendations or other AI-powered features;
watch, read, listen to or interact with Kairo content;
use Upshots, content feeds, guides, breakdowns, how-tos or other learning materials;
receive emails, push notifications, SMS, WhatsApp, in-app messages or other communications from us;
contact support;
interact with billing, payment or subscription systems;
respond to surveys, forms, feedback requests or user research;
interact with our advertising, social media, tracking pixels, cookies or analytics tools;
access Kairo through a partner, affiliate, promotion, referral or app store.

This Privacy Policy does not apply to third-party websites, platforms, payment providers, app stores, social media platforms, external content providers or services that we do not control.

For example, if you interact with Paddle, Apple, Google, Meta, TikTok, YouTube, Spotify, external websites, external content, third-party tools or other platforms, their own privacy policies and terms may apply.

We are not responsible for the privacy practices of third-party services. You should review their privacy policies before using them.

4. Summary: How Kairo Uses Data

Kairo is personalised by design.

To provide Kairo, we need to process information about you, your goals, your preferences, your activity and your use of the service.

This may include information such as:

your name, email address and account details;
your goals, interests, preferences and selected areas of focus;
your milestones, tasks, plans, progress and activity;
your interactions with Kairo, including messages, prompts, responses and feedback;
your use of video, audio, text, guides, breakdowns, how-tos, Upshots and other content;
your engagement with reminders, notifications, emails, prompts and product features;
your subscription, trial, billing status and account access level;
technical information such as device, browser, app, usage and log data.

We use this information to:

create and manage your account;
provide Kairo’s AI-powered features;
personalise your experience;
generate responses, plans, summaries, recommendations and prompts;
recommend relevant content;
support your progress, milestones and activity;
provide free, trial and paid access;
process subscriptions and billing;
send service messages, reminders and support communications;
improve, secure and operate Kairo;
understand how our service is used;
market Kairo and Ambition where permitted by law;
comply with legal, tax, accounting, security and regulatory obligations.

Some personalisation is essential to Kairo. If you do not want us to process the information needed to personalise and operate Kairo, you should not use Kairo’s personalised or AI-powered features.

We do not sell your Kairo conversations or personal goal data. We do not use your private Kairo conversations for third-party advertising targeting.

5. Personal Data We Collect

We collect personal data in different ways depending on how you use Kairo, Ambition, our websites, apps and services.

5.1 Information You Provide Directly

We may collect information that you provide directly to us, including:

name;
email address;
account login details;
password or authentication information;
contact details;
waitlist information;
country, region, language or timezone;
goals, interests and selected areas of focus;
milestones, plans, tasks and progress updates;
preferences and settings;
information you provide during onboarding;
messages, prompts, questions and responses you submit to Kairo;
files, text, feedback or other materials you choose to submit;
survey responses;
user research responses;
support messages;
billing support requests;
privacy requests;
marketing preferences;
communication preferences;
any other information you choose to provide.

5.2 Kairo AI Interaction Data

When you use Kairo’s AI-powered features, we may collect and process information relating to your interactions with Kairo.

This may include:

messages, prompts, questions or instructions you send to Kairo;
responses, recommendations, plans, summaries, reflections or outputs generated by Kairo;
conversation history;
onboarding answers;
goal-setting inputs;
user-stated blockers, preferences, challenges, interests or progress;
feedback you give on Kairo responses;
session context needed to continue or personalise your experience;
metadata relating to AI interactions, such as time, feature used and technical logs.

We use this information to provide Kairo’s AI-powered features, maintain continuity, personalise your experience, support your progress, improve safety and reliability, and provide support where needed.

5.3 Personalisation and Progress Data

Kairo is designed to personalise your experience based on your goals, activity and progress.

We may collect and process data such as:

goals you choose or describe;
areas of focus;
interests and preferences;
milestones and tasks;
progress updates;
checklist or completion activity;
content you view, open, save, share or interact with;
Upshots you watch or engage with;
guides, breakdowns, how-tos, videos, audio or text content you use;
recommendations shown to you;
reminders, prompts or notifications sent to you;
whether you open, click or respond to communications;
login frequency and inactivity signals;
product usage patterns;
profile, skill, interest or progress information generated from your use of Kairo.

We may use this information to create and maintain a personalised profile of your goals, skills, preferences, milestones, progress and activity so that Kairo can provide more relevant guidance, recommendations, reminders and content.

5.4 Account and Subscription Data

If you create an account, start a trial, purchase a subscription, use a partner offer or manage billing, we may collect and process account and subscription data, including:

account creation date;
account status;
trial status;
subscription status;
plan type;
renewal date;
cancellation status;
payment provider reference IDs;
app store subscription status;
country, region, currency and tax region;
billing support history;
refund request history;
transaction metadata provided by payment providers or app stores.

Payments may be processed by Paddle, app stores or other payment providers. We do not store your full card number where payment is processed by those providers.

5.5 Payment and Billing Information

Where you purchase a subscription, trial, promotion or paid access, payment information may be collected and processed by Paddle, an app store or another payment provider.

Depending on the provider and transaction, we may receive limited billing-related information such as:

payment status;
subscription status;
plan purchased;
renewal or expiry date;
billing country;
currency;
tax region;
transaction ID;
customer reference ID;
refund or chargeback status;
payment failure status.

Your full card details are handled by the relevant payment provider, not by us.

5.6 Device, App and Technical Data

When you use Kairo, Ambition, our websites, apps or communications, we may collect technical information such as:

IP address;
device type;
device identifiers;
browser type and version;
operating system;
app version;
language settings;
timezone;
approximate location inferred from IP address;
pages or screens viewed;
referral URLs;
session data;
log data;
crash reports;
error reports;
performance data;
authentication and security logs;
dates and times of access;
usage events and feature interactions.

We use this information to operate, secure, maintain, troubleshoot, analyse and improve Kairo.

5.7 Cookies, Pixels and Tracking Data

We may collect information through cookies and similar technologies, including:

cookie identifiers;
consent preferences;
session identifiers;
analytics events;
page views;
button clicks;
referral data;
advertising click or campaign data;
email open and click data;
device or advertising identifiers, where applicable;
Meta, TikTok, Google or other advertising pixel events, where enabled and permitted.

Our use of cookies and similar technologies is explained in our Cookie Policy.

Where required by law, we will ask for your consent before using non-essential cookies, advertising pixels or tracking technologies.

5.8 Communications Data

When we communicate with you, we may collect and process information such as:

emails sent to you;
whether emails are delivered, opened or clicked;
push notification interactions;
SMS or WhatsApp delivery and interaction data, where used;
in-app message interactions;
support tickets;
support transcripts;
billing support communications;
survey responses;
feedback messages;
marketing preferences;
unsubscribe or opt-out choices.

We use this information to provide service messages, account notices, billing updates, product communications, onboarding support, progress reminders, marketing where permitted and customer support.

5.9 Information From Partners or Third Parties

We may receive limited information from partners or third parties where you interact with Kairo through a partner, app store, payment provider, affiliate, promotion, referral campaign, advertising campaign or third-party platform.

This may include:

campaign source;
affiliate or referral source;
partner eligibility information;
voucher or promotional code information;
subscription status from an app store;
payment status from a payment provider;
advertising attribution data;
social media interaction data where you interact with our public accounts or campaigns;
information you choose to share with us through third-party forms, platforms or integrations.

We use this information to provide access, validate offers, measure campaign performance, prevent fraud, manage subscriptions and improve our services.

6. Sensitive Personal Data

Kairo is not designed to collect or process sensitive personal data unless a specific feature clearly asks for it and explains why it is needed.

You should not submit sensitive personal data to Kairo unless you are comfortable doing so and it is necessary for your use of the service.

Sensitive personal data may include, for example:

medical records, health diagnoses or emergency health information;
therapy notes or detailed mental health information;
racial or ethnic origin;
political opinions;
religious or philosophical beliefs;
trade union membership;
genetic or biometric data;
sex life or sexual orientation;
government identification numbers;
passport, driving licence or national identity numbers;
bank account details, full card numbers or passwords;
precise location data that is not needed for the service;
information about children or minors;
confidential information belonging to your employer, clients or another third party;
legally privileged or highly confidential information.

Kairo is not a medical, therapeutic, financial, legal, tax, investment, employment, immigration or emergency support service. You should not rely on Kairo for situations that require qualified professional help or urgent support.

If you submit sensitive personal data voluntarily, we may process it as necessary to provide, secure and operate Kairo, subject to this Privacy Policy and applicable law. We may also delete, restrict or refuse to process sensitive information where we believe it is not needed, creates risk or is inappropriate for the service.

We do not use sensitive personal data for training, content generation or product improvement purposes, even where it is voluntarily submitted. Where we identify sensitive personal data in Kairo interactions, we may restrict, redact or delete it from datasets used for these purposes.

7. How We Use Personal Data

We use personal data to provide, operate, personalise, secure, improve and market Kairo and Ambition, and to comply with our legal obligations.

7.1 To Provide Kairo

We use personal data to provide the core Kairo service, including to:

create and manage your account;
authenticate your login;
provide access to free, preview, trial and paid features;
operate the Kairo website, web app and mobile app;
provide access to video, audio, text, guides, breakdowns, how-tos, Upshots and other content;
enable Kairo AI features;
maintain your progress, profile, preferences and account settings;
provide customer support;
process account, billing and subscription requests;
troubleshoot issues and maintain service reliability.

7.2 To Personalise Kairo

Kairo is personalised by design.

We use personal data to personalise your experience, including to:

understand your goals, preferences and areas of focus;
build and maintain a personalised profile of your goals, skills, milestones, activity and progress;
tailor Kairo responses, prompts, plans and recommendations;
recommend relevant content;
suggest next steps;
support milestone and task progress;
adapt reminders and re-engagement messages;
remember your previous interactions and progress;
help you continue from where you left off;
make the product feel more relevant and useful over time.

This personalisation is a core part of Kairo. Without it, Kairo cannot provide its main AI-powered and progress-support features.

7.3 To Power AI Features

We use personal data to operate Kairo’s AI-powered features, including to:

process prompts, messages, questions and instructions you submit;
generate responses, summaries, plans, recommendations, prompts and reflections;
provide onboarding and goal-setting support;
maintain conversation and session continuity;
personalise Kairo’s tone, context and recommendations;
review, test and improve AI feature quality;
improve reliability, safety and user experience;
detect misuse or unsafe use of AI features;
troubleshoot technical or product issues.

Kairo is an AI-powered system. When you interact with Kairo, you are interacting with automated AI technology, not a human advisor.

7.4 To Communicate With You

We use personal data to send communications related to your account and use of Kairo, including:

account confirmations;
onboarding messages;
trial and subscription notices;
billing, renewal, cancellation and failed payment messages;
service updates;
security notices;
product updates;
progress reminders;
milestone prompts;
content recommendations;
support replies;
legal, privacy or policy updates.

Some communications are necessary to provide Kairo and manage your account. We may also send marketing communications where permitted by law.

7.5 To Process Payments and Subscriptions

We use personal data to manage trials, subscriptions and payments, including to:

verify subscription status;
provide paid access;
manage trials and renewals;
process cancellations;
support refunds where applicable;
manage failed payments;
prevent payment fraud;
manage billing support requests;
comply with tax, accounting and legal requirements.

Payments may be processed by Paddle, app stores or other payment providers. We receive limited payment and subscription information from those providers so we can manage your access to Kairo.

7.6 To Improve Kairo and Ambition

We use personal data to understand and improve our products, services and communications, including to:

analyse how people use Kairo;
understand which features and content are useful;
measure engagement, activation, retention and product performance;
identify errors, bugs, crashes and technical issues;
test new features;
improve onboarding and user experience;
improve content recommendations;
improve AI feature safety, reliability and relevance;
conduct surveys, feedback analysis and user research;
develop new products, services, features and improvements.

Where possible, we use aggregated, anonymised or de-identified information for analysis and reporting.

7.7 To Market Kairo and Ambition

We may use personal data to market Kairo and Ambition where permitted by law, including to:

send newsletters, updates, offers or product announcements;
measure campaign performance;
understand which marketing channels are effective;
manage waitlists, launch campaigns and partner offers;
show or measure advertising;
build or measure advertising audiences where permitted;
avoid showing irrelevant advertising;
understand acquisition sources and campaign performance;
manage affiliate, referral, partner or promotional campaigns.

We do not sell your Kairo conversations or personal goal data. We do not use your private Kairo conversations for third-party advertising targeting.

Where required by law, we will ask for your consent before using advertising pixels, non-essential tracking technologies or certain marketing communications.

7.8 To Keep Kairo Safe and Secure

We use personal data to protect Kairo, Ambition, users and third parties, including to:

detect and prevent fraud;
detect and prevent abuse or misuse;
protect accounts and authentication systems;
monitor for security issues;
investigate suspicious activity;
enforce our Terms of Service;
prevent payment abuse, chargebacks or unauthorised access;
protect our systems, users, rights and property;
comply with app store, payment provider, platform or legal requirements.

7.9 To Comply With Law and Protect Rights

We may use personal data where necessary to:

comply with legal, tax, accounting and regulatory obligations;
respond to valid legal requests;
cooperate with regulators, courts or law enforcement where required;
manage disputes, complaints or claims;
enforce our agreements;
protect our legal rights, users, partners, employees and business;
support business transfers, corporate restructuring, financing, recapitalisation, mergers, acquisitions or similar transactions.

7.10 To Train and Improve Kairo

Kairo is designed to learn from how people use the platform so that we can improve the service, develop new content and refine personalisation for all users.

We may use personal data, including your interactions with Kairo, your goals, preferences, progress and Ambition Graph data, to:

train, develop and improve Kairo's own algorithms, models and recommendation systems;
identify patterns in user needs to develop new learning content, courses, guides and Upshots, including AI-generated content that may be served to other users;
improve personalisation, content quality and product performance across the Kairo user base.

Where we use personal data for these purposes, we use aggregated, de-identified or pseudonymised data wherever possible.

We do not provide your private Kairo conversations or personal goal data to third-party AI providers to train their own general-purpose AI models. We do not sell your personal data.

We do not use sensitive personal data, such as health, mental health, racial or ethnic, religious or other special category information, for training or content generation purposes, even where users voluntarily include this information in their Kairo interactions.

Where we rely on legitimate interests to train and improve Kairo, you have the right to object to this processing. You can do so by contacting us at privacy@ambition.world.

8. Legal Bases for Processing

Where GDPR, UK GDPR or similar data protection laws apply, we must have a legal basis for processing your personal data.

The legal bases we rely on may include:

Contract: where processing is necessary to provide Kairo, manage your account, provide paid or free access, process subscriptions, support AI-powered features or perform our Terms of Service.
Consent: where you have given consent, such as for certain cookies, advertising pixels, app permissions, marketing communications or optional processing.
Legitimate interests: where processing is necessary for our legitimate business interests and those interests are not overridden by your rights and freedoms.
Legal obligation: where processing is necessary to comply with laws, tax, accounting, regulatory, consumer protection or legal obligations.
Legal claims: where processing is necessary to establish, exercise or defend legal claims.
Vital interests: in rare cases, where processing is necessary to protect someone’s life or safety.

The table below explains the main purposes and legal bases we may rely on.

Purpose	Legal basis
Creating and managing your account	Contract
Providing access to Kairo	Contract
Providing Kairo AI features	Contract
Personalising Kairo based on your goals, progress and activity	Contract
Maintaining your personalised profile and progress continuity	Contract
Providing free, preview, trial or paid access	Contract
Processing subscriptions, renewals, cancellations and billing access	Contract; legal obligation
Managing payment status and fraud prevention	Contract; legitimate interests; legal obligation
Customer support and billing support	Contract; legitimate interests
Sending service, account, billing, security and legal notices	Contract; legal obligation; legitimate interests
Sending progress reminders, onboarding messages and product communications related to your use of Kairo	Contract; legitimate interests
Sending marketing emails or promotional messages	Consent or legitimate interests, depending on your location and the nature of the communication
Using cookies and similar technologies that are strictly necessary	Contract; legitimate interests
Using non-essential analytics cookies, advertising pixels or tracking technologies	Consent, where required by law
Product analytics and service improvement	Legitimate interests or consent, depending on the technology used and applicable law
AI safety, reliability testing and misuse detection	Legitimate interests; contract
Security monitoring, fraud prevention and abuse detection	Legitimate interests; legal obligation
Legal, tax, accounting and regulatory compliance	Legal obligation
Managing disputes, complaints or legal claims	Legitimate interests; legal claims
Business transfers, corporate restructuring, financing, recapitalisation, merger or acquisition activity	Legitimate interests; legal obligation where applicable
Training and improving Kairo's algorithms, content and personalisation systems	Legitimate interests
Developing new content (including AI-generated content) based on user-stated needs	Legitimate interests

Some personalisation is essential to Kairo. If you use Kairo’s personalised or AI-powered features, we process the information needed to provide those features as part of our contract with you.

Where we rely on consent, you may withdraw your consent at any time. Withdrawing consent does not affect processing that occurred before consent was withdrawn. It may also mean that certain features, communications or tracking technologies no longer work or are no longer available to you.

9. AI, Profiling and Automated Processing

Kairo is an AI-powered service. We use artificial intelligence, automation and personalisation technologies to provide Kairo’s core features.

9.1 How Kairo Uses AI

Kairo may use AI to:

respond to your messages, prompts and questions;
help you define goals;
generate plans, summaries, reflections, recommendations and prompts;
suggest milestones, tasks or next steps;
recommend video, audio, text, guides, breakdowns, how-tos, Upshots or other content;
personalise reminders, onboarding messages and re-engagement prompts;
help maintain continuity across your Kairo experience;
improve product safety, relevance, reliability and user experience.

When you interact with Kairo, you are interacting with an automated AI-powered system, not a human advisor.

9.2 Personalised Profile and Progress Support

Kairo may create and maintain a personalised profile based on information such as:

your goals;
your selected areas of focus;
your milestones and tasks;
your preferences;
your activity;
your content interactions;
your progress updates;
your Kairo conversations;
your engagement with reminders, prompts and product features.

We use this personalised profile to make Kairo more relevant to you, including by adapting guidance, recommendations, reminders, content and progress support.

9.3 Inferences and Recommendations

Kairo may infer certain information from your activity and interactions, such as:

topics you may be interested in;
goals or skills that may be relevant to you;
content that may help you progress;
areas where you may need support;
whether a reminder, prompt or recommendation may be useful;
whether you appear to be inactive, stalled or returning to the service.

These inferences are used to personalise Kairo and support your progress. They are not intended to make legally binding or similarly significant decisions about you.

9.4 No Professional Advice or Guaranteed Accuracy

AI-generated outputs may be incomplete, inaccurate, outdated, misunderstood or unsuitable for your circumstances.

Kairo does not provide legal, financial, tax, medical, psychological, therapeutic, investment, employment, immigration, safety-critical or other professional advice.

You are responsible for reviewing and evaluating any AI-generated output before relying on it. You should seek qualified professional advice where appropriate.

9.5 Automated Decisions

Kairo may use automation to personalise features, content, reminders, recommendations, access levels, fraud prevention, security checks and product experiences.

However, we do not use Kairo to make decisions that have legal or similarly significant effects on you solely by automated means, such as decisions about employment, credit, housing, insurance, healthcare, legal rights or access to essential services.

If this changes in the future, we will update this Privacy Policy and provide any notices or rights required by law.

9.6 AI Providers and Safeguards

We may use third-party AI, automation, infrastructure, hosting and technology providers to help operate Kairo and generate AI-powered outputs.

These providers may process personal data only as needed to provide services to us, operate Kairo, generate outputs, support reliability, maintain security, improve safety or comply with legal obligations.

Where required, we use contractual safeguards with service providers that process personal data on our behalf.

We do not sell your Kairo conversations or personal goal data. We do not use your private Kairo conversations for third-party advertising targeting.

10. How We Share Personal Data

We may share personal data with trusted service providers, partners and other parties where necessary to provide, operate, secure, improve and market Kairo and Ambition, or where required by law.

We do not sell personal data in the traditional sense. However, some advertising or measurement technologies may be considered “sharing”, “targeted advertising” or similar concepts under certain privacy laws. Where required, we will provide consent or opt-out controls.

We do not share your private Kairo conversations with advertising platforms for third-party advertising targeting.

10.1 Service Providers and Partners We Use

We may share personal data with service providers and partners who help us operate our services, including providers of:

hosting and cloud infrastructure;
AI, automation and orchestration tools;
app, website and backend technology;
payment processing and subscription management;
app store billing and subscription services;
analytics and product measurement;
customer support;
email, push, SMS, WhatsApp and communication delivery;
fraud prevention and security;
advertising measurement and marketing technology;
data storage, logging and monitoring;
survey, feedback and user research tools;
legal, accounting, tax, compliance and professional services.

These providers may process personal data only as needed to provide their services to us and must protect it in accordance with applicable law and contractual obligations.

10.2 Payment Providers and App Stores

If you start a trial, purchase a subscription or manage billing, your payment and billing information may be processed by Paddle, app stores or other payment providers.

These providers may process information such as:

name;
email address;
billing address;
payment method information;
transaction details;
subscription status;
tax and currency information;
refund or chargeback information.

We receive limited billing and subscription information from payment providers so that we can manage your access to Kairo.

Payment providers and app stores may process your data under their own terms and privacy policies. We do not control all aspects of how they process payment data.

10.3 AI, Automation and Infrastructure Providers

Kairo's AI features are powered by trusted third-party AI infrastructure and platform providers. These providers process your Kairo interactions to generate AI responses, maintain conversation continuity and deliver the personalised features of Kairo.

Our AI infrastructure providers are contractually committed not to use your Kairo conversations to train, develop or improve their own general-purpose AI models. AI inference may be delivered through underlying large language model providers on a per-request basis, subject to the same contractual restrictions.

We may share personal data with AI, automation, hosting, infrastructure and technology providers that help us:

operate Kairo;
process prompts and messages;
generate responses, plans, summaries, recommendations and other AI outputs;
maintain conversation continuity;
personalise the service;
host data and content;
monitor performance;
detect errors and security issues;
improve reliability and safety.

These providers may process Kairo interaction data and related account, technical or usage data only as needed to provide their services to us, under data processing agreements and confidentiality obligations.

A current list of our sub-processors is available on request by contacting privacy@ambition.world.

10.4 Analytics, Product and Communication Providers

We may share personal data with providers that help us understand product usage, improve Kairo and communicate with users.

This may include data relating to:

app and website usage;
feature interactions;
content engagement;
onboarding progress;
subscription status;
email delivery, opens and clicks;
push notification delivery and engagement;
support interactions;
survey responses;
product analytics.

Where possible, we use aggregated, anonymised or de-identified data for reporting and analysis.

10.5 Advertising and Measurement Partners

We may work with advertising and measurement partners to understand the effectiveness of our marketing and, where permitted, to show or measure relevant advertising.

This may include platforms such as social media, search, advertising networks or analytics providers.

Advertising and measurement data may include:

cookie identifiers;
advertising identifiers;
device or browser information;
page views;
campaign source;
ad clicks;
conversion events;
sign-up or trial events;
subscription events, where permitted;
consent status.

Where required by law, we will ask for your consent before using advertising pixels, targeted advertising technologies or similar tracking tools.

We do not share your private Kairo conversations or personal goal data with advertising platforms for third-party advertising targeting.

10.6 Legal, Safety and Compliance Disclosures

We may disclose personal data if we believe it is necessary to:

comply with applicable law;
respond to a valid legal request, court order, regulator or law enforcement request;
enforce our Terms of Service;
investigate fraud, abuse, security issues or misuse;
protect the rights, property or safety of Ambition, Kairo, our users, employees, partners or third parties;
prevent harm, illegal activity or security incidents;
manage disputes, complaints or legal claims.

10.7 Business Transfers

We may share or transfer personal data as part of an actual or potential business transaction, including:

merger;
acquisition;
financing;
recapitalisation;
investment;
restructuring;
sale of assets;
transfer of business;
insolvency or similar process.

If such a transaction occurs, personal data may be transferred to the relevant buyer, investor, successor, adviser or other party involved, subject to appropriate safeguards where required by law.

11. International Transfers

Kairo and Ambition are operated from Ireland, but we may use service providers, technology providers, infrastructure providers, AI providers, payment providers, communication providers, analytics providers and other partners located in other countries.

This means your personal data may be processed, stored or accessed outside Ireland, the European Economic Area, the United Kingdom or your country of residence.

Where personal data is transferred internationally, we take steps designed to protect it in accordance with applicable data protection laws.

These steps may include:

using providers located in countries recognised as providing adequate data protection;
using standard contractual clauses or equivalent contractual safeguards;
using data processing agreements with service providers;
assessing transfer risks where required;
applying technical and organisational safeguards;
limiting access to personal data to what is necessary for the service being provided.

Some countries may not provide the same level of data protection as your country of residence. Where required by law, we use appropriate safeguards to protect your personal data when it is transferred internationally.

You can contact us at privacy@ambition.world if you would like more information about international transfers and the safeguards we use.

12. Cookies and Similar Technologies

We use cookies and similar technologies to operate, secure, personalise, analyse and improve Kairo and Ambition.

Cookies and similar technologies may include:

cookies;
local storage;
session storage;
pixels;
tags;
SDKs;
device identifiers;
advertising identifiers;
analytics technologies;
tracking links in emails or messages.

We may use these technologies to:

keep you signed in;
remember your preferences;
support account and subscription features;
support checkout, billing and payment functionality;
maintain Kairo session continuity;
understand how people use our websites and apps;
improve product experience;
measure marketing performance;
show or measure advertising where permitted;
detect fraud, abuse, errors or technical issues.

Where required by law, we will ask for your consent before using non-essential cookies, advertising pixels or similar tracking technologies.

Some browsers or devices may send “Do Not Track” or similar signals. Because there is no single accepted standard for these signals, our response may vary depending on the signal, browser, device and legal requirement. Where required by applicable law, we will honour recognised opt-out preference signals, such as Global Privacy Control, for applicable advertising or tracking choices.

You can find more information in our Cookie Policy.

Once our cookie management tool is live, you will be able to manage your cookie preferences through the cookie banner or “Manage Cookie Preferences” link on our website.

You can also control cookies through your browser settings and app permissions through your device settings.

13. Marketing Communications and Preferences

We may send you service-related, account-related and transactional communications about Kairo.

These may include:

account confirmations;
onboarding messages;
trial and subscription information;
billing, renewal, cancellation and failed payment messages;
service updates;
security notices;
progress reminders;
milestone prompts;
content recommendations;
support replies;
legal, privacy or policy updates.

Some communications are necessary to provide Kairo, manage your account, operate your subscription, protect security or comply with legal obligations. You may not be able to opt out of these while you have an active account, trial or subscription.

We may also send marketing communications where permitted by law. These may include:

newsletters;
product announcements;
launch updates;
offers;
promotions;
partner offers;
content recommendations;
Ambition updates;
founder updates or brand communications.

You can opt out of marketing emails by using the unsubscribe link in the email or following the instructions provided in the communication.

If we use push notifications, SMS, WhatsApp, in-app messages or other communication channels, we may ask for your permission where required. You can manage certain communication preferences through your device settings, account settings, unsubscribe links or other preference tools we make available.

Opting out of marketing communications does not stop transactional, account, billing, security, service or legal communications.

We do not share mobile opt-in information or SMS consent data with third parties for their own marketing purposes.

14. Data Retention

We keep personal data only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

The period for which we keep personal data may depend on:

the type of data;
whether you have an active account;
whether you have an active trial or subscription;
whether the data is needed to provide Kairo;
whether the data is needed for personalisation or service continuity;
whether the data is needed for security, fraud prevention or abuse detection;
whether the data is needed for customer support;
whether the data is needed for legal, tax, accounting, regulatory or dispute purposes;
whether you have requested deletion;
whether we are required to keep the data by law.

In general, we keep personal data for the following periods:

Account information (name, email, login credentials, account settings): kept while your account is active, and for up to 12 months after account closure to allow for reactivation, support follow-up and legitimate business purposes.
Ambition Graph and personalisation data (goals, milestones, progress, preferences, interaction history): kept while your account is active. If you delete your account, this data is deleted within 90 days, except where retained in aggregated or anonymised form.
Kairo AI interaction data (prompts, responses, conversation history): kept while your account is active to provide continuity and personalisation. Deleted within 90 days of account deletion, except where retained in aggregated or anonymised form for product improvement and training purposes.
Subscription, billing and transaction records: kept for 7 years from the date of the transaction to comply with Irish tax and accounting law.
Customer support records: kept for up to 3 years from the date of the support interaction.
Security logs and fraud prevention data: kept for up to 12 months, or longer if needed to investigate suspected fraud or abuse.
Marketing preferences and consent records: kept for as long as needed to respect your preferences, typically until you delete your account or 3 years after your last interaction with us.
Cookie consent records: kept for up to 12 months to demonstrate your consent choices.
Aggregated, anonymised or de-identified data: may be kept indefinitely because it no longer identifies you and is used for product improvement, analytics, training and content development.

If you request deletion of your personal data, we will handle the request in accordance with applicable law. We may retain certain information where necessary for legal, tax, accounting, security, fraud prevention, dispute resolution, regulatory, legitimate business or compliance purposes.

Data stored in backups may take additional time to delete or isolate, but we will not use backup data for active operational purposes unless restoration is necessary.

15. Security

We take reasonable technical and organisational measures designed to protect personal data from unauthorised access, loss, misuse, alteration, disclosure or destruction.

These measures may include:

access controls;
authentication controls;
encryption in transit where appropriate;
secure infrastructure providers;
monitoring and logging;
internal confidentiality controls;
role-based access to systems;
vendor and service provider safeguards;
security testing and review;
incident response processes;
backup and recovery procedures.

However, no website, app, database, AI system, transmission method or storage system is completely secure. We cannot guarantee absolute security.

You are responsible for keeping your account login details secure. You should not share your password or account access with anyone else. If you believe your account has been accessed without permission, contact us immediately at support@ambition.world.

16. Your Privacy Rights

Depending on where you live, you may have rights under data protection laws in relation to your personal data.

These rights may include the right to:

access the personal data we hold about you;
request correction of inaccurate or incomplete personal data;
request deletion of your personal data;
request restriction of processing;
object to certain processing;
object to processing of your personal data where we rely on legitimate interests, including processing for training or product improvement purposes;
request portability of your personal data;
withdraw consent where processing is based on consent;
opt out of marketing communications;
manage cookie preferences;
object to or opt out of certain targeted advertising or tracking;
complain to a data protection authority.

If you want to exercise your rights, you can contact us at privacy@ambition.world.

We may need to verify your identity before responding to a request. We may also ask for additional information to help us understand and process your request.

Some rights are subject to limits. For example, we may need to keep certain data for legal, tax, accounting, security, fraud prevention, dispute resolution, regulatory or legitimate business reasons.

If you are based in the European Union or European Economic Area, you may have the right to complain to your local data protection authority. As we are based in Ireland, you may also contact the Irish Data Protection Commission.

If you are based in the United Kingdom, you may have the right to complain to the UK Information Commissioner’s Office.

We encourage you to contact us first at privacy@ambition.world so we can try to resolve your request.

17. California and US State Privacy Rights

If you are a resident of California or another US state with applicable privacy laws, you may have additional rights in relation to your personal information.

Depending on your location and the law that applies, these rights may include the right to:

know what categories of personal information we collect;
know the purposes for which we collect personal information;
know the categories of personal information we disclose and the categories of recipients;
access personal information we hold about you;
request deletion of personal information;
request correction of inaccurate personal information;
opt out of the sale or sharing of personal information;
opt out of targeted advertising;
limit the use of sensitive personal information where applicable;
not be discriminated against for exercising privacy rights.

We do not sell your Kairo conversations or personal goal data.

We do not use your private Kairo conversations for third-party advertising targeting.

Some advertising or measurement technologies, such as pixels or cookies, may be considered “sharing”, “targeted advertising” or similar concepts under certain US state privacy laws. Where applicable, you may be able to opt out through our cookie or privacy preference tools once available, through browser or device controls, or by contacting us at privacy@ambition.world.

To make a privacy request, contact us at privacy@ambition.world. We may need to verify your identity before processing your request.

If you use an authorised agent to make a request on your behalf, we may ask the agent to provide proof of authorisation and may also require you to verify your identity directly with us, where permitted by law.

18. Children’s Privacy

Kairo is intended for users aged 18 or over.

We do not knowingly collect personal data from children. If we become aware that a child has created an account or provided personal data to us, we may delete or restrict the account and delete the relevant personal data, subject to any legal or safety obligations.

If you believe that a child has provided personal data to Kairo, please contact us at privacy@ambition.world.

19. Third-Party Links, Content and Platforms

Kairo and Ambition may link to, recommend, display or reference third-party websites, platforms, videos, podcasts, articles, tools, content or services.

This may include external content or services provided by:

payment providers;
app stores;
social media platforms;
video platforms;
podcast platforms;
publishers;
external websites;
analytics or advertising platforms;
partner platforms;
other third-party tools or services.

We do not control third-party websites, platforms, content or services and are not responsible for their privacy practices, security, content, accuracy, availability or policies.

If you click a third-party link, interact with third-party content, use an external platform, make a payment through a provider, subscribe through an app store, or engage with Kairo or Ambition on social media, the relevant third party’s terms and privacy policy may apply.

You should review the privacy policies and terms of any third-party services you use.

20. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

We may make changes for reasons including:

changes to Kairo, Ambition or our business;
changes to our websites, apps, features, subscriptions or communications;
changes to AI-powered features or technology providers;
changes to cookies, analytics, advertising or tracking technologies;
changes to payment providers, app stores or partner arrangements;
changes to legal, regulatory, tax, security or operational requirements;
improvements to clarity, structure or user experience.

When we update this Privacy Policy, we will update the “Last updated” date at the top of the page.

If we make material changes, we will take reasonable steps to notify you, such as by email, in-app notice, website notice or another appropriate method.

Your continued use of Kairo or Ambition after an updated Privacy Policy takes effect means that you acknowledge the updated Privacy Policy, subject to any additional consent requirements under applicable law.

21. Contact Us

If you have questions about this Privacy Policy, your personal data, your privacy rights, your account, or how Kairo uses your information, you can contact us at:

Upskillist AI Limited, trading as Ambition AI
26/27 Pembroke Street Upper
Dublin 2
D02 X361
Ireland

General support: support@ambition.world
Data protection requests: privacy@ambition.world
Registered company number: 803098

For privacy-related requests, including access, deletion, correction, restriction, portability, objection or consent withdrawal requests, contact us at privacy@ambition.world.

KAIRO

Your AI mentor for progress.

Built by

Terms

Privacy

Contact